Contents
Turning smartphones into the “front door” of healthcare

What can patients do?
Conversational AI helps patients understand medical records
Key Capabilities
Open ecosystem connects consumer health data with clinical systems


b.well Connected Health and Samsung Electronics have announced a collaboration designed to help American patients access and share their medical records through smartphones, supporting the federal “Kill the Clipboard” initiative led by the Centers for Medicare & Medicaid Services.
Partnership aims to simplify medical data sharing for patients and providers
The initiative aims to modernise healthcare by reducing repetitive paperwork and enabling American patients to control and share their health data across providers.
Under the partnership, Samsung Galaxy smartphone users can securely access their health records through the Health Records feature in the Samsung Health app. The system allows users to view their medical history, interpret information in plain language and share verified records with participating healthcare providers.
According to the companies, the collaboration moves healthcare interoperability from policy into real-world use, helping address a long-standing challenge for patients who often need to complete the same forms at every appointment or manage multiple disconnected patient portals.

“This is the moment interoperability becomes real for people,” said Kristen Valdes, CEO and Founder of b.well. “For years, patients were promised access to their health data but still faced friction at every appointment. Now the experience matches the policy, your health information moves with you.”
The platform allows patients to share verified medical information instantly with healthcare providers, removing the need to repeatedly provide medication lists or wait for records to be transferred between healthcare systems.
Beyond simple access to records, the system uses conversational AI to translate clinical data into plain language explanations based on a patient’s verified medical history.
Patients can use the technology to ask questions about diagnoses or medications, prepare for appointments with summaries of changes in their health history, receive visit summaries after consultations and track care plan recommendations.
The companies say this approach helps patients better understand their health information while also improving communication between patients and clinicians.
Samsung said the initiative reflects a different approach to digital health integration by connecting consumer devices directly into clinical workflows using national interoperability standards.

“This is about making healthcare simple by reducing friction for consumers to easily access, manage, and share their medical records,” said Dr. Hon Pak, Senior Vice President and Head of Digital Health Team, Mobile Experience Business, Samsung Electronics.
“Samsung will combine lifelog data, including health metrics (sleep, exercise, nutrition, and mindfulness) with medical records, and then make it easily sharable to their doctors. Our partnership with b.well shows how mobile technology can connect people, providers, and health records at a national scale.”
Behind the platform, b.well connects users to their health data through a nationwide network of healthcare systems and data sources. Identity verification and secure data exchange are enabled through the CLEAR platform CLEAR1.
“With CLEAR1’s safe and easy technology now available at Samsung Galaxy users’ fingertips, they can expect a more seamless healthcare experience while simultaneously addressing the growing challenges of identity risk, ultimately improving access to care,” said David Bardan, SVP, General Manager of Healthcare and GovTech at CLEAR.
This article was produced by the editorial team at North America Outlook and published as part of the Outlook Publishing global network of B2B industry magazines.
Outlook Publishing delivers industry insights, company stories, and sector coverage across manufacturing, mining, construction, healthcare, supply chains, food production, and sustainability.
North America Outlook provides ongoing coverage of organisations and developments shaping industries across North America.
